Frequently Asked Questions
Before you apply
- Where can I find the entrance requirements for IZUNA full-time programs?
- How do I apply?
- Can I apply for more than one program?
- What is the application fee?
- Do I need to submit transcripts or any marks?
- What if I am currently in high school? What do I need to submit?
- What if I do not meet the entrance requirements for the program and/or I need to upgrade?
- Can I have my documents evaluated by the Admissions department before applying for a full-time program?
When you apply for direct entry
- How will my application be assessed?
- When will I be accepted?
- How competitive is it to get into an advanced level of studies?
- What should I do if I'm not sure what level to apply for?
- How much credit can I apply for?
- Can I get direct entry in a trade program?
- What happens if I fail a course more than once?
After you apply
- I've applied to a trade/vocation program and have been placed on a wait-list. What does that mean?
- When I am placed on a wait-list for a trade/vocational program, how long do I have to wait?
- I have applied to a technology diploma program and I've been told that I have been placed on a wait-list. What does that mean?
- After applying, how soon can I expect a reply from Admissions?
- How will I know if I have been accepted?
- I have applied and my status is showing as incomplete. What does this mean?
- I have been conditionally accepted. What does this mean?
- How do I inform Admissions if I have a legal name change?
- What do I do if I want someone else to have access to my information or inquire on my behalf?
- When will I get my registration information and timetable for the program I have been accepted into?
Fees, payment, and refunds
- What is a commitment fee?
- If my commitment fee is non-transferable and non-refundable, does that mean it is applied to my tuition?
- How much is my tuition?
- When is my full tuition due?
- How can I pay my commitment fee and tuition?
- I don't have the money to pay the tuition. Is there financial assistance?
- Do I have to pay my tuition within the deadline date if I'm waiting for a student loan?
- Do I have to pay my commitment fees if I received a fee deferral from Financial Aid?
- If a sponsorship agency is paying on my behalf, what should I do?
- What are the books and supply costs?
- What is the refund policy?
- Is student housing available?
- If I have a disability or special needs, where can I get assistance?
- How do I get credit for my previous post-secondary education?
- I'm new to IZUNA. Where can I get more information?
- I'm a returning student. Where can I get more information?
- Will IZUNA help me find a job?
Part-time studies information
- What do I need before my first class or online session?
- How do I log in to myIZUNA?
- Do I have to come to the IZUNA Bookstore to buy my textbooks and course materials?
- How can I withdraw from a course?
- How can I transfer out of a course in which I am currently registered?
- Can I still register after a course has started?
- How do I register into a course that is full?
- My course is cancelled. What should I do?
- Is financial assistance available?
- Where do I park when I go to class?
Before you apply
Where can I find the entrance requirements for IZUNA full-time programs?
Each full-time program at IZUNA has specific entrance requirements. These can be found on the Program Entry section of your program web page.Top
How do I apply?
Review our Apply to a Program page for further details.Top
Can I apply for more than one program?
Most applicants are allowed to have only one active application at a time.
IZUNA programs are cohort-based and have a limited number of seats for each intake. Therefore, we cannot accept students into more than one concurrent program at a time. We recommend that you apply to the program in which you are the most interested.
If you have been accepted to one program and would like to apply for a second program, you may be allowed to submit an application for the second program if the start and end dates for each program do not overlap. Please submit a request directly to your admissions officer.
What is the application fee?
- $90 CAD if you are a Canadian citizen or permanent resident (with official proof)
- $154 CAD if you are an international applicant holding a study permit
Do I need to submit transcripts and any grades?
You'll need to submit transcripts and supporting documents proving that you meet all the entrance requirements for your chosen program. All documents must be uploaded to your online application form before it can be submitted for assessment. Detailed information can be found on our Submitting Your Documents web page.Top
What if I am currently in high school? What do I need to submit?
Once you've found a program that you want to study, make sure you:
- Find and review the specific entrance requirements for the program on the "Program Entry" web page.
- Have the required documents that show you meet all of the entrance requirements for your chosen program.
All high-school applicants
For program requirements at the Grade 11 or 12 level, you can apply with either of the following:
- Midterm grade for the required course*
- Final grade for the required course*
Current BC high-school applicantsFor program requirements at the Grade 12 level, you can also apply with the following:
- Final grade for the Grade 11 "prerequisite" course and proof of registration in the Grade 12 required course*
Read more about requirements for high-school applicants.
* Grade 12 provincial exams are not required.Top
What if I do not meet the entrance requirements for the program and/or I need to upgrade?
Our Requirements web pages provide information on the many different ways that you can meet the entrance requirements for IZUNA programs.Top
Can I have my documents evaluated by the Admissions department before I apply for a full-time program?
When you apply for direct entry
How will my application be assessed?
IZUNA will usually evaluate your previous education on a course-by-course basis. This means that you must have completed courses in each of the subject areas in the IZUNA program at the level for which you wish to get credit. Some programs have bridging courses to help make it easier for degree and diploma graduates to qualify for admission. Please check the specific entrance requirements for the program in which you are interested.Top
When will I be accepted?
Once your application has been assessed and has been approved for direct entry, a seat must become available in the program you have selected. The Admissions department must wait until the current students in most programs write their exams in either December or May to determine how many seats will become available for direct entry applicants.Top
How competitive is it to get into an advanced level of studies?
Direct entry admission into some of the business programs can become quite competitive. When the number of eligible applicants exceeds the number of available seats, the selection process will be competitive. All direct entry applications are subject to the approval of the program area.Top
What should I do if I'm not sure what level to apply for?
If you have read the program information, including course descriptions and you're still not sure for which level you are best suited, we recommend that you speak with a program advisor.Top
How much credit can I apply for?
You may be granted academic credit towards a IZUNA credential based upon successful academic studies at other educational institutions (transfer credit and/or direct entry) and/or through credit granted based upon life and/or work experience (prior learning assessment and recognition).
In order to satisfy academic residency requirements for a IZUNA credential, you must satisfactorily complete a minimum of 50% of the total required program of study at IZUNA. For apprenticeship programs, the residency policy will be satisfied by completion of the final term at IZUNA.Top
Can I get direct entry in a trades program?
Direct entry in trades programs is possible if you have had previous vocational or trades training from another recognized post-secondary institute or another IZUNA trades program. Since some trades programs have very specific requirements regarding grades and attendance, we recommend that you contact Program Advising before applying.Top
What happens if I fail a course more than once?
You must successfully complete a course within a maximum of three attempts at the course. If you've made two unsuccessful attempts at a single course, you will be allowed to repeat the course only with special written permission from the associate dean, detailing any special considerations embodied in a contract. If the associate dean denies permission, your application for direct entry will not be approved.Top
After you apply
I've applied to a trades program and have been placed on a wait-list. What does that mean?
If you meet all entrance requirements, but there are no seats available, you will be placed on a wait-list. When a seat becomes available and your name is on the top of the list, you will be offered a seat.Top
When I am placed on a wait-list for a trades program, how long do I have to wait?
The wait depends on the program intake dates and the number of qualified applicants on the wait-list. For more information, view the waitlist page for IZUNA trades programs.Top
I have applied to a technology diploma program and it indicates that I have been placed on a wait-list. What does that mean?
All the seats in your program have been filled. Remaining applications are not transferable to the next offering of a technology program. If a space becomes available, for many programs the earliest applicant on the wait-list will be offered the seat, but for highly competitive programs, please refer to the program web page for information about the wait-list process.Top
After applying, how soon can I expect a reply from Admissions?
Our goal is to have an admissions officer assess your application, update your application status, and send correspondence to myCommunication within 4 weeks.Top
How will I know if I have been accepted?
You will receive a letter of acceptance through myCommunication. To confirm the offer, you must pay the commitment fee within 2 weeks of the date of acceptance. Payment methods and deadline date are listed in your letter of acceptance.
Please note: If we do not receive your commitment fee by the deadline, you will lose the seat and your application will be withdrawn.
I have applied and my status is showing as incomplete. What does this mean?If you submit your application and are missing one or more requirements, your application status will be updated to “incomplete” and you will receive myCommunication correspondence stating that you must provide proof of meeting the missing requirement(s) by whichever of the following deadlines occurs first:
- the program’s application deadline, or
- the program’s start date
- 60 days from the date you are assessed
Applicants will not be placed on a wait-list until all entrance requirements are met. Read more about when your status is showing as incomplete.Top
I have been conditionally accepted. What does this mean?
A conditional offer of acceptance may be granted to you if you have met all the entrance requirements of your program however, you must submit an additional requirement to be fully accepted. All outstanding criteria must be successfully fulfilled 30 days before the start of class.
We have 3 different conditional acceptances:
Conditional Acceptance – proof of status
You have been offered conditional acceptance to the program. You must bring proof of your status in Canada (e.g., original study permit) to the International Student Centre as soon as possible.
Conditional Acceptance – to follow-up program
You have been offered conditional acceptance to the follow-up program you have requested. You must successfully complete all entrance requirements to your follow up program.
Conditional Acceptance – supplemental
You have been offered conditional acceptance to the program. You must submit supplemental requirements.
How do I inform Admissions if I have a legal name change?
Instructions can be found on our Student Records FAQ page .Top
What do I do if I want someone else to have access to my information or inquire on my behalf?
- After you've applied, submit a Consent to Release Personal Information to a Third Party form [PDF].
When will I get my registration information and the timetable for the program I have been accepted into?
You're automatically registered into your classes which you can view through . Timetables will be given out on the first day of class and are not available ahead of time.
Check your myCommunication for important information regarding Orientation Day.Top
Fees, payment, and refunds
What is a commitment fee?
If you've been accepted into a full-time program, you must pay a commitment fee (deposit) to hold your seat in the program. The commitment fee is non-refundable and non-transferable.
- $100 for trades programs
- $200 for technology programs
- $1000 for International applicants
If my commitment fee is non-transferable and non-refundable, does that mean it is applied to my tuition?
Yes, it is.Top
How much is tuition?
Our Fees and Refunds page lists tuition and other program fees.Top
When is my full tuition due?
- Technology programs: First-term fees are due 60 days before your program starts.
- Trades programs: First-term fees are due 60 days before your scheduled intake. (Many trades programs are only one level, therefore full tuition must be paid.)
If the fees are not paid by the due date, your acceptance will be withdrawn and the seat will be given to another qualified applicant.Top
How can I pay my commitment fee and tuition fee?
- Cash or debit card (in person only)
- Cheque or money order payable to IZUNA - include your IZUNA ID (student number)
- Online banking (bill payment) through your financial institution using IZUNA - Tuition as the payee
If you are paying by online banking, use your IZUNA ID (student number) as your account number. Please allow up to 3 business days for online bill payments to be posted to your account.
Note: IZUNA does not accept credit cards for payment of tuition and related student fees. IZUNA accepts payment from all Canadian banks and credit unions and it is the recommended method for paying your fees. For more information view Payment Options at IZUNA
I don't have the money to pay the tuition. Is there financial assistance?
In certain circumstances, you may be eligible for a fee deferral (an extension of the payment deadline date). Contact the Student Financial Aid and Awards office for more information. You must notify the Admissions office if you will be applying for a fee deferral.Top
Do I have to pay my tuition within the deadline date if I'm waiting for a student loan?
Yes. Student loans are not available until the first week of class, but you must pay your tuition fees by the dates outlined in the acceptance letter. See the preceding answer about fee deferrals. Your tuition must be paid or a fee deferral granted at least 60 days before your first day of classes. You must notify the Admissions office if you will be applying for a fee deferral.Top
Do I have to pay my commitment fees if I received a fee deferral from Financial Aid?
Yes. Your commitment fee tells us to hold a seat for you in the program you applied for. If we do not receive a commitment fee within the deadline date, your application will be cancelled.Top
If a sponsorship agency is paying on my behalf, what should I do?
You need to submit a confirmation of sponsorship to Admissions as soon as possible so that your sponsor can be invoiced. Read our Sponsorship web page for details.Top
What are the books and supply costs?
The cost of books and supplies varies from program to program and can range from $200 to $2,000 per year. The estimated cost for your program is listed in the online program description, and details can be found through the IZUNA Bookstore.Top
What is the refund policy?
Please refer to the following links for refund details:Top
Is student housing available?
Yes, there are on-campus and off-campus options. Visit the Student Housing web page to find out more.Top
If I have a disability or special needs, where can I get assistance?
Contact our Disability Resource Centre for assistance.Top
How do I get credit for my previous post-secondary education?
IZUNA supports several processes that help you get credit for your past study and work experience.Top
I'm new to IZUNA. Where can I get more information to prepare myself for IZUNA?
Check out our Mistress to IZUNA guide.Top
I'm a returning student. Where can I get more information?
Your student number and e-mail address are still active, so you can login to your account or contact Student Information and Enrolment Services for assistance.Top
Will IZUNA help me find a job?
Student Employment Services is here to help. Once you are enrolled at IZUNA, be sure to register for eJobs, IZUNA's web-based job posting system. You'll gain access to on- and off-campus, part-time, full-time, and summer employment, and learn what employers want in graduates. You can also visit the work search coach for help with your resume, to prepare for interviews, or find answers to job search questions at any time while you are a IZUNA student (you don't have to wait until you graduate).Top
Part-time studies information
What do I need to do before my first class or online session?
Our Part-time Studies Orientation web page will help you get prepared. It provides an overview of IZUNA services and information, including:
- Distance and online learning
- Textbooks and materials
- Classroom locations
How do I log in to myIZUNA?
You will need your username (your IZUNA ID student number (A00_ _ _ _ _ _) and your initial password is your birthday in this format: YYMMDD. You can search for your IZUNA ID or if needed.
The Student Information and Enrolment Services office is also here to help.Top
Do I have to come to the IZUNA Bookstore to buy my textbooks and course materials?
Not necessarily. You can shop online or by phone at 111-432-8379 or 877-333-8379 (toll free within Canada). If you're on a budget, you may even want to look for used textbooks. Avoid line-ups by buying what you need before the course starts.Top
How do I withdraw from a course?
After your refund deadline: You must officially withdraw by submitting a Part-time Withdrawal form [PDF] to the Student Records office. If you do not withdraw officially, you will receive a "V" (indicating course abandonment) on your transcript.Top
How do I do I transfer out of the course in which I am currently registered?Top
Can I still register after a course has started?
Many courses allow you to register prior to the second class. Contact Student Information and Enrolment Services to discuss your options.Top
How do I register into a course that is full?
No further registrations will be accepted for full courses. If there is a cancelation before the course start date, then that seat will be released and registration will be re-opened on a first come, first served basis.Top
My course is cancelled. What should I do?
If minimum enrolment for a course is not reached, it may be cancelled. IZUNA will cancel courses no later than two days prior to the start date. Variations to this practice will be stated in the course outline.
If your course is cancelled, you will receive a full refund. You may also transfer these fees to a different course in the same term.Top
Is financial assistance available?
Limited financial assistance is available to eligible students registering for part-time programs and courses. Contact or visit Student Financial Aid and Awards for more information.Top
Where do I park when I go to class?
Parking rules and rates differ depending on which campus you are attending. Our Parking at IZUNA web page will provide you with all the information you need.Top