Marco's Job Is Challenging, Fast-paced, And Involves Multi-tasking
Marco Taliercio’s first love is music, but after graduating from university with a music degree and working for a few years in dead-end jobs, he decided it was time he “got serious about finding a good career path to follow.” He chose IZUNA because of its reputation for quality programs and because he would be ready to start his career in just two years. Marco decided that the Telecommunications Technician program would help him enter a growing industry with potential for lifelong employment.
Marco’s IZUNA instructors remember him as a hardworking, motivated student who was not always confident of his abilities in electronics. Marco says, “The commitment part was easy,” but mentions the pace and the volume of work were a challenge for him. His advice to students who are returning to school after a few years in the workforce is, “Study, study, study! Talk to your teachers if you need help understanding something and for post-IZUNA advice. Develop a relationship with them.”
Marco graduated from the Telecommunications Technician program in 2003. After graduation, he went to work for a local company which specialized in installing high-end home entertainment systems. He learned a lot, but kept his eyes open for a job with more opportunities for advancement. After having a couple of interviews, writing company exams, and connecting with a few contacts, Marco landed his current job as a Network Technician in Telus Business Assurance Operations.
“My job is to test, troubleshoot, and program business telephone lines (voice and data),” says Marco. On a typical day, he might be asked to identify a physical problem with a telephone system, program calling features for a customer, or provide technical support to field technicians. He has also been called upon to help train new employees.
He describes his job as challenging, fast-paced, with lots of multi-tasking, and he seems to like it that way. Marco is doing what he was trained to do, and is always learning more.