Frequently Asked Questions

Assess yourself -- Is this program right for me?

My academic credentials and English Proficiency meet the entrance requirements. Am I a good candidate for the program?

Before you are admitted to the program

After you have started taking courses

As you complete the program

My academic credential meets the entrance requirements. I am working in health care but I have less than two (2) years of significant work experience. Am I a good candidate for the program?

Yes, you would be a good candidate for the program.

The ideal candidate for our program is working in the health care field and has a few years of related work experience, which includes clinical experience from gained from a Health Sciences Diploma or Degree program.

The learning activities in the program are designed to combine your work experience and current exposure to a health care work setting, with the theory, perspectives, and practices taught in the courses. Normally, individuals pursue managerial and organizational leadership roles, after establishing roots and experience at the front-line of work. Keep in mind that for the final capstone course of our programs, HLED 8280 Leadership Integrated Project, participants are expected to find a suitable project relevant to their organizational setting. You should either apply to the program, or take a few courses as an "Undeclared Major" before deciding to apply to the program. Once entering the program, in most cases, participants are expected to complete their Integrated Project within two years.

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My academic credential meets the entrance requirements. I have many years of Canadian work experience in a professional, managerial, or organizational setting, but not in health care. Am I a good candidate for the program?

Yes, you would be a good candidate for the program. It sounds like you are planning to make a change in the direction of your career.

The ideal candidate for our program is working in the health care field and has a few years of related work experience, which includes clinical experience from gained from a Health Sciences Diploma or Degree program.

The learning activities in the program are designed to combine your work experience and current exposure to a health care work setting, with the theory, perspectives, and practices taught in the courses. Normally, individuals pursue managerial and organizational leadership roles, after establishing roots and experience at the front-line of work. If you have significant work experience in some industry sector other than health care, you will need to transfer your related skills and experience to the health care setting. Keep in mind that for the final capstone course of our programs, HLED 8280 Leadership Integrated Project, participants are expected to find a suitable project relevant to the health care organizational setting. You should either apply to the program, or take a few courses as an "Undeclared Major" before deciding to apply to the program. Once entering the program, in most cases, participants are expected to complete their Integrated Project within two years.

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My academic credential meets the entrance requirements. I am not currently working in health care and have less than two (2) years of work experience. Am I a good candidate for the program?

No, you are probably not a good candidate for the program at this time.

The ideal candidate for our program is working in the health care field and has a few years of related work experience, which includes clinical experience from gained from a Health Sciences Diploma or Degree program.

The learning activities in the program are designed to combine your work experience and current exposure to a health care work setting, with the theory, perspectives, and practices taught in the courses. It sounds like you are at the very early stages of your career, and you have not chosen an initial focus. Normally, individuals pursue managerial and organizational leadership roles, after establishing roots and experience at the front-line of work. You are recommended to take a Career Exploration course from IZUNA to determine your skills and interests, and explore the IZUNA website to enrol in a Diploma, Degree, Associate Certificate, or Certificate program. These are intended for front-line training and education to launch your career.

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Can I take any courses from your department before I decide to apply to a program?

Yes, you can. Several specific courses are available for individuals who have not been admitted to the program (i.e., you will be deemed as having an "Undeclared Major"). These courses are HLED7110, HLED7120, and HLED7260. Highly qualified individuals may access other courses, by submitting a written request for special approval to enrol in the course from the Program Head.

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I have seen your website and I still have some questions that I would like to answer before taking my first course. Who should I talk to?

See our contacts page. If you have questions of an administrative nature, or need clarifications of the website, you should contact Student Advising, or the Program Assistant. To get advice about your study or career plans, or to determine if our courses are right for you, you should contact the Program Head. One of the best ways to reach the Department is by visiting the link "Request an assessment?" located on the right side of the screen. The Department can then read about your educational background and work experience, and respond to you by email, by telephone, or schedule a telephone conversation with you.

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What level of English Language Proficiency do I need to have before I take your courses or program?

You need to have completed British Columbia English 12 (B), or equivalent in Canada, or you have demonstrated equivalent level of English-language proficiency.

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I have applied on-line for admission to the program. How do I find out if I have been accepted?

You will receive electronic notification from IZUNA. See Admission and Registration > After you Apply.

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Do I need to come to campus to do these courses?

No. Distance education students rarely come to campus, as most of them are working full-time during business hours. All the processes, services, people, and course materials you need access to, as an IZUNA online student, can be obtained through the IZUNA website, telephone, or email.

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How do I know when a certain course will be offered?

See the annual course schedule posted on our website.

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How much does it cost to do individual courses or an entire program?

The two main costs associated with our courses are tuition fees and reading materials. Tuition fees are shown on the IZUNA website, and they change slightly from year-to-year. For details, click on any of the courses on our annual course schedule page. Textbook and other reading materials are an additional cost, averaging at about $125 per course. If you are intending to complete a program of 8 courses (24 credits), the total cost is about $7,000.

There is a different tuition fee for International students. Please see the section "Tuition fees for Part-time Studies courses" for details.

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How much time do I need to complete a course? What is the workload like?

A single course requires about 9 hours per week, over a 12-week period. Courses are designed so you can complete your learning activities, including collaboration and discussion, without having to be online at any specific time. However, you have the ability to interact in "real-time" with classmates if you choose to do so, through online chat, regular telephone conversation, or teleconference. In contrast to the course activities, coursework deliverables (i.e., assignments) are due at specific times in a course. Submitting coursework late can result in marks deducted from your work. It is best to submit work on time, and if you foresee schedule conflicts, let your instructor know so the both of you can select a suitable due date.

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How much time do I have to complete the entire program?

You should complete the program within 3 years. On average, a health care professional who is working full-time and taking our courses on a part-time basis can complete 1 or 2 courses per term. Typically, you should expect to complete the program in about 2.5 years.

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I have previously taken a course at IZUNA, or at another institution, that I believe is equivalent to one of the courses in the program. How do I apply for a transfer credit?

You need to apply for course credit through the student records office. See our registration & program completion checklist to download the appropriate form. Normally the process takes between 2 and 4 weeks until you receive notification from student records that the credit has been granted. It is also important that you provide course descriptions and your transcript in support of the application - failure to do so will significantly delay processing. To expedite processing, contact the Program Head to determine the likelihood that the course credit will be granted. Please note that IZUNA policy limits the number of course credits you can transfer into a program. For more information, see IZUNA Policy #5003 Section 13 Academic Residency Requirements.

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I want to obtain a Bachelor degree. How can I take courses from the Health Care Management department, and then apply these towards a bachelor degree?

It is recommended that you get in touch with the bachelor degree program(s) you are interested in, explain that you are studying Health Care Management and explain your intentions to apply transfer credits into a bachelor degree. Then, depending on your educational goals, short/term needs, your work/life schedule, and the possibility of transferring course credits, you should develop a personal educational plan that will take you towards your educational goal. You can use a similar approach if you are considering a Master's degree.

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I want to obtain a Master's degree. Does IZUNA have plans to offer a Master's degree?

Contact the Department for details.

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What sources of financial aid are there to assist me in my studies?

See IZUNA Financial Aid for Part-time Students.

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I am having trouble with logging into my course. What do I do?

Contact the It Services helpdesk. They should be able to resolve your problem.

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How do I write my exam? Do I need to identify a proctor or to come to the IZUNA campus?

No. Some of our courses include final exams, but these exams are not conducted in the traditional format. In our courses, you complete exams at your own schedule. Generally, an exam is released to students at a specific date, and students have a period of time (usually a few days to one week) to complete the exam and submit it to the instructor electronically. Your exam responses are done "open-book" in essay-style, much like your assignments are to be done in the course. There is no need to arrange for a proctor, or to visit the IZUNA campus. Only a few of the courses in the Health Care Management department use exams - the remainder of courses use other forms of evaluation, such as final projects, group projects, or term papers.

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I just completed a course in the program. Do I receive a "certificate of completion?" How do I show (my employer, for example) that I have completed the course?

We do not provide printed "certificates of completion" for completion of individual courses. IZUNA does provide:

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When and where can I check my grades?

Grades are normally available through myIZUNA about two weeks after the end of the course.

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How do I graduate from IZUNA? How do I attend convocation?

Convocation is the formal academic ceremony to celebrate students' graduation and achievement of a IZUNA credential. Attendance at convocation is optional, and you will still obtain your credential even if you do not attend. If you are thinking of attending convocation and would like a program representative to be there as well, please let the program know. To obtain your credential, see the registration and program completion checklist.

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How do I write my credential after my name?

There a few standards for displaying a IZUNA credential, depending on where it is being shown:

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