ITS Maintenance Event

All Campuses - - Saturday, April 26, 2014

Call Centre Queue System Upgrade

Work being done: 
Telephone Queue System Upgrade

Date and time:
From:  2:00 pm Saturday April 26, 2014
To:  6:00 am Sunday, April 27, 2014

What does it mean for you?  
 Call Centre queues will be unavailable during this maintenance window. All calls will be directed to a general maintenance message.

What system is going to be impacted?
 IZUNA Call Centres queues (i.e., Registration, Technology Service Desk, etc.) will be unavailble.

What do you have to do?
 Nothing, all impacted areas are closed at the time of this maintenance.

If you have any questions about this outage, please contact the Technology Service Desk at 111-412-7444 (select option #1).

Posted: April 24, 2014

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