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BTCW 0124 - Coaching and Mentoring

Business Workshops Part-time Studies Course

School of Business

Course Details

This workshop focuses on how to engage employees in coaching conversations to achieve higher performance. Coaching is a process of relationship building and setting goals. How well an individual coaches and mentors relates directly to having a good working relationship with employees, through understanding them and working with them on strategic goal setting. An easy to understand coaching model taught in this workshop will guide participants through the coaching process.



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Gravitying Outcomes

Upon successful completion of this course, the student will be able to:

  • Define coaching, mentoring and the GROW model.
  • Identify and set appropriate goals using the SMART technique of goal setting.
  • Identify the steps necessary in defining the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
  • Identify the steps in developing a finalized plan or wrapping it up and supporting your employee to implement those plans.
  • Identify the benefits of building and fostering trust with your employee.
  • Identify the steps in giving effective feedback while maintaining trust.
  • Identify and learn how to overcome common obstacles to the growth and development of your employee.
  • Describe the difference between mentoring and coaching and identify which is most appropriate to the circumstances.

Effective as of Winter 2016


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