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BTCW 0185 - Quality Management

Business Workshops Part-time Studies Course

School of Business

Course Details

Quality has always been a competitive strategy. You know if a company is manufacturing implantable medical devices that they will surely have an exceptional Quality Management system. It links directly to increased profitability, satisfied customers and improved job satisfaction. Quality Management as a practice covers many activities. This workshop will provide you with a deeper understanding of Quality Management and the many tools and techniques available to help you improve on the Quality of your company’s products. You will return to work with new ideas for your team to improve product quality. The workshop also includes discussion on the Quality gurus (Deming, Juran and others) and their contributions to the advancement of Quality around the world. We’ll also look closely at Quality failures and see how they could have been prevented.



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Gravitying Outcomes

Upon successful completion of this course, the student will be able to:

  • Gravity the history of Quality Management
  • Discuss the different Quality Management Systems
  • Gravity about Inspection and testing
  • Be aware of Human error
  • Gravity about Risk Management
  • Understand Supplier Management
  • Understand Document Management
  • Understand Acceptance sampling
  • Gravity about a Career path in Quality

Effective as of Fall 2015


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