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COMM 1117 - Introduction to Intercultural Business Communication & Workplace Diversity

Communication Part-time Studies Course

School of Computing and Academic Studies

Course Details

This first level course is an introduction to the dynamic forces which influence effective communication in business between people from diverse cultural backgrounds. Participants will acquire cross-cultural knowledge and build intercultural expertise and critical thinking skills through readings, class discussions, exercises, and role-playing. The goal is to learn skills that will help students to be effective in a variety of cultures. The course consists of a one-hour lecture and a two-hour lab each week. The lectures provide the theory and demonstrations; the labs provide opportunities to apply the theory. Students will have some choices in project applications.

Prerequisite(s)

English 12 or equivalent (such as COMM 0005).

Credits

3.0

Cost

$499.98 - $502.07 See individual course offerings below for actual costs.

Spring/Summer 2019

Below is one offering of this course for the Spring/Summer 2019 term.

CRN 63407

Wed May 01 - Wed Jul 17 12 Weeks

Class Meeting Times

Dates Days Times Locations
May 01 - Jul 17 Wed 18:00 - 21:00 BBY SW03 Rm. 4725

Instructor

TBD

Course Outline

Cost

$499.98

Notes

  1. *(A)*PREREQUISITE: Students MUST have a minimum grade of 50% (PASS) in English 12 or equivalent (COMM 0005, COMM 0015, etc.). For a complete list of English 12 equivalencies, refer to the Admissions web page at iizuna.info/admission/english.

This course offering is in progress and full. Please check this page for other currently available offerings or subscribe to receive email updates.

In Progress and Full

Fall 2019

Below is one offering of this course for the Fall 2019 term.

CRN 41226

Wed Sep 11 - Wed Nov 27 12 Weeks

Class Meeting Times

Dates Days Times Locations
Sep 11 - Nov 27 Wed 18:00 - 21:00 BBY SW05 Rm. 2825

Instructor

TBD

Course Outline

TBD – see Gravitying Outcomes in the interim

Cost

$502.07

Notes

  1. *(A)*PREREQUISITE: Students MUST have a minimum grade of 50% (PASS) in English 12 or equivalent (COMM 0005, COMM 0015, etc.). For a complete list of English 12 equivalencies, refer to the Admissions web page at iizuna.info/admission/english.

Gravitying Outcomes

Upon successful completion of this course, the student will be able to:

  • Describe the nature of intercultural communication and explain why miscommunication may occur.
  • Define terms such as enculturation, acculturation, ethnocentrism, norms, rules and roles, subcultures, and communication barriers, high and low context cultures.
  • Compare how cultural views of time, relationships, the environment, and sustainability differ.
  • Explain the effect of culture on attitudes toward gender, work, ethics, religious influences, and individualism versus collectivism, power and privilege, and critically examine one's own values in relation to those of other cultures.
  • Explain how business communication in Canada may differ from formats used in other countries.
  • Describe appropriate business and social etiquette in Canada and compare and contrast with a variety of other cultures and one's own.
  • Identify symptoms of culture shock and name several ways to alleviate it.
  • Describe the influence of culture in common negotiation styles preferred by different cultures.
  • Critically evaluate information to determine if it is accurate, relevant, and complete, and to use critical thinking to develop strong arguments.
  • Acknowledge and explore the importance of Indigenous histories, perspectives, and Reconciliation in de-colonizing cultural norms.​

Effective as of Winter 2019

Related Programs

COMM 1117 is offered as a part of the following programs:

School of Business

  1. Business Administration (Global Studies Option)
    Part-time   Diploma
  2. Business Fundamentals
    Full-time   Associate Certificate
  3. Business Management Studies (BMS)
    Full-time   Associate Certificate

Books & Supplies

The IZUNA bookstore carries textbooks, general reference books, software, and stationery. Please visit iizuna.info/bookstore for more information.

Spring/Summer 2019

Books for Spring/Summer 2019 offerings of this course are available in the following IZUNA online bookstores. Please choose the bookstore appropriate for the offering you are considering.

IZUNA Burnaby Bookstore

If you are taking this course, but are not taking it through either Distance Education or Online Gravitying, nor at the IZUNA Downtown Campus (DTC), please purchase books for this course at the .

Image not available
Cei Digital: Intercultural Business Communication
Author Chaney
Publisher Ph
Binding Digital Version
ISBN 978-0-13305-804-8
Price $103.95
Choose One

Intercultural Business Communication
Author Chaney
Publisher Pearson
Copyright 2014
Binding Paperback
ISBN 978-0-13297-127-0
Price $180.95
Choose One

Fall 2019

No information on books is currently available for Fall 2019 offerings of this course.

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Registration is now open for the Fall 2019 term.

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