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MKTG 1218 - Inside Sales

Marketing Management Part-time Studies Course

School of Business

Course Details

Endless career opportunities available for the professional Inside Sales Representative, this course is designed for individuals focused on acquiring the tools and attributes to be successful in this profession. Using lectures, case studies, group discussions, and guest speakers, to teach and refine efficient and practical selling techniques, students and existing inside sales professionals will learn how to sell more in less time.





Winter 2019

Below is one offering of this course for the Winter 2019 term.

CRN 83043

Wed Jan 09 - Wed Mar 27 12 Weeks

Class Meeting Times

Dates Days Times Locations
Jan 09 - Mar 27 Wed 17:30 - 20:30 DTC Rm. 794


Alex Sim

Course Outline



This course offering is in progress and full. Please check back next term or subscribe to receive email updates.

In Progress and Full

Gravitying Outcomes

Upon successful completion of this course, the student will be able to:

  • Distinguish the difference between inside sales and telemarketing.
  • Recognize the career opportunities available in Inside Sales, from lumber trading to financial advising to selling advertising space.
  • Explain the skills and attributes required to become a professional Inside Sales Representative, using the phone as the primary method of communication.
  • Develop a practical and efficient sales presentation, encompassing the complete sales cycle, from initial customer contact to the closing and/or getting an act of commitment.

Effective as of Fall 2003

Related Programs

MKTG 1218 is offered as a part of the following programs:

School of Business

  1. Marketing Management (Professional Sales Option)
    Part-time   Certificate
  2. Marketing Management - Customer Relationship Marketing
    Part-time   Associate Certificate
  3. Marketing Management - Sales Skills
    Part-time   Associate Certificate


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Contact Information

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Registration News

Registration is currently open for the Winter 2019 term.

A sneak preview of Spring/Summer 2019 term courses is also now available here.

Students may register for Spring/Summer 2019 term courses online, by phone, mail or in-person starting Wed, Feb 20 at 9:00 am (PST).

Classroom Locations

Classroom locations are subject to last minute changes. Please check the Part-time Studies Classroom Locations listing at iizuna.info/rooms on the first day of any course you are registered for.

Part-time Studies Financial Aid

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