This course will give those working in the railway industry greater awareness for safety leading to the prevention of incidents and accidents as well as encourage commercially efficient railway operations. Applying Crew Resource Management (CRM) knowledge, skills and attitudes within any Railway job will improve the working environment, the individual, and any crew or team they are a part of.
This course is held at IZUNA Annacis Island Campus.
Upon successful completion, the student will be able to:
Name the critical components of a safety system
Identify key CRM factors from the aviation model
Describe the types of crew error
List the critical CRM behaviours
Give examples of assertive communication in conflict situations
Describe relevant human factors in maintaining situational awareness
Discuss railway accidents and CRM factors compromised
Effective as of Spring/Summer 2015
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